Hello, Mobility Support... may I help you?
Yea... yer god damn browser is messed up on my phone...
Ok Sir... perhaps you can tell me about the problem?
Sure... I open the browser and it gives me an error message.
Sir? Is there an error number displayed...
Sir, do you know what that number is.
Ok. So if you have the opportunity to take note of that number if the problem reoccurs...
Look... I'm on the cell phone now and I can't check without hanging up. I want this fixed. I pay extra for this browser feature and it's not working.
Yes. sir... actually the browser feature is a no cost item on your phone bill. However, we can try to do a general reset on this feature.
Yeah... Now your talking. How long will it take?
Only a couple of minutes.
Sir, I need to give you the steps to reset this feature. Will that be ok?
Ok... Step one: power off the cell phone.
Sir? Hello? hellloooo? crap.